Returns & Exchanges

At MARIEMUR, we want you to feel confident and empowered in your purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on eligible items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed for hygiene compliance.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.